Frequently Asked Questions
General FAQ
What can MASON help me with?
We're obsessed with crafting Websites, Brand Identities, and Marketing Strategies to help our client's attract the audience they deserve. Get in touch to see specifically how we can help you!
Can you provide references or testimonials from previous clients?
Absolutely! Check some out here.
Website FAQ
I just need website development. Do you do that?
We do! Whether your design is coming from your in-house team or if you’re an agency looking for a development partner, we’re happy to support you and bring your designs to life. We work with most commonly used web-based design and prototyping collaboration tools such as Figma and AdobeXD and are happy to work with you to establish the best plan for collaboration and transition from design into the development and launch phases.
How many design revisions are included?
We include 2 rounds of revisions to ensure we nail your brand's website design. If additional rounds are required, we can accommodate at our hourly rate.
What platforms do you build websites on?
We are experts in crafting custom Webflow and Squarespace websites. Although, we are experts in most other platforms, such as Shopify and Wordpress, we spend most of our time designing and building scalable Webflow and Squarespace websites.
Have questions regarding Shopify or Wordpress, reach out here.
Do you offer website hosting?
We help you focus on your business by offering monthly website management. This includes website hosting, content updates, general support and consulting.
Can you explain the differences between Webflow and Squarespace?
Webflow and Squarespace are both great options for building a website, but they have different strengths. In short, Webflow is more flexible and customizable, while Squarespace has a simpler and more intuitive interface. We can help you decide which one is best for your business based on your specific needs and goals. Get in touch here.
How long does it typically take for you to build a website using Webflow or Squarespace?
The timeline for building a website can vary depending on the complexity of the project, but we always strive to work efficiently without sacrificing quality. Typically, you can expect your website to be up and running within a few weeks.
Do you only do custom websites, or are there pre-made templates available?
While we love crafting custom websites that are tailored to your brand and business, we also offer restyling Webflow and Squarespace templates. We can help you decide which one is best for your business based on your specific needs and goals.
*TEMPLATES X MASON COMING SOON*
Will my website be mobile-friendly and responsive on all devices?
Yes, we always make sure that your website is optimized for mobile devices and looks great on all screen sizes. We want to make sure that your customers have the best possible experience, no matter how they access your website.
Do you provide ongoing maintenance and support for websites built on Webflow or Squarespace?
Yes, we offer ongoing maintenance and support for all of our websites. We know that technology can be unpredictable, so we're always here to help if you run into any issues.
Can I make changes to my website on my own after it's built, or do I need to rely on your team?
We're obsessed with crafting intuitive and scalable websites for our clients. We want to make sure that you have control over your website, so after every build we'll show you how to make updates and changes on your own.
However, if you want to focus more on your business, let us take that off your plate and manage it for you. Learn more about website management here.
Will my website be optimized for search engines like Google?
Yes, we always make sure that your website is optimized for search engines like Google. We use on-page industry best practices to make sure that your website is easily discoverable by potential customers and attract the audience your business deserves.
Can you integrate third-party tools and software into my website, such as payment gateways or existing CRM?
Yes, we can help you integrate third-party tools and software into your website. Whether you need to integrate a payment gateway or connect an existing CRM, we've got you covered.
How much does it cost for building a Webflow website?
Our Webflow websites start at $5,000 and can go up depending on the complexity of the project. We always strive to provide transparent and fair pricing. We'll work with you to create a website that fits your budget and your business needs.
Can you help me with website copywriting and content creation?
Yes, we can definitely help you with website copywriting and content creation. We believe that great design goes hand-in-hand with great content, so we'll work with you to create a website that tells your brand story and attracts the audience your business deserves. We can help you with everything from writing website copy to creating blog posts and social media content that resonates with your target audience.
Can you help me with branding and graphic design for my website?
Yes, we can help you with brand identity and graphic design for your website. We believe that great design is essential to creating a memorable brand, and we'll work with you to create a cohesive visual identity that reflects your business and attracts the audience your business deserves.
Can you help me set up an e-commerce store on my website?
Yes! If you have a small catalog of products, we can help craft a custom Webflow or Squarespace ecommerce website. For stores with a large catalog of products, we would recommend a platform like Shopify. We can help you determine what will be the best fit.
What is your process for creating a custom design for my website?
We have a four step process to ensure we craft a website that captures your business needs, goals, and attracts the audience you deserve.
01.
Design
We’ll kick things off with a strategy call to determine your goals and nail down what makes your brand unique. Our designers will then craft a unique website design and work with you to refine.
02.
Develop
Once approved, we’ll bring the design to life by building you a scalable and intuitive website that looks great and performs great too. Simultaneously, we will collaborate with you to refine and implement the website content. Our team then optimizes the site for all devices and SEO in preparation for launch!
03.
Launch
Time to start attracting the audience you deserve. Once we get the green light from you, we'll run through our launch checklist (think domain, hosting plan, analytics…), then launch!
04.
Manage
We'll keep your website in tip top shape, while you focus on your business. This includes website hosting, content updates, support and consulting. Learn More.
Webflow FAQ
I just need website development. Do you do that?
We do! Whether your design is coming from your in-house team or if you’re an agency looking for a development partner, we’re happy to support you and bring your designs to life. We work with most commonly used web-based design and prototyping collaboration tools such as Figma and AdobeXD and are happy to work with you to establish the best plan for collaboration and transition from design into the development and launch phases.
What platforms do you build websites on?
We are experts in crafting custom Webflow and Squarespace websites. Although, we are experts in most other platforms, such as Shopify and Wordpress, we spend most of our time designing and building scalable Webflow and Squarespace websites.
Have questions regarding Shopify or Wordpress, reach out here.
What is webflow, and how can it benefit my business website?
Webflow is a powerful platform that allows us to create beautiful, custom websites for your business. It's great because it's user-friendly, which means we can focus on creating a unique design for your brand and custom back-end for your business.
Can you explain the differences between Webflow and Squarespace?
Webflow and Squarespace are both great options for building a website, but they have different strengths. In short, Webflow is more flexible and customizable, while Squarespace has a simpler and more intuitive interface. We can help you decide which one is best for your business based on your specific needs and goals. Get in touch here.
Do you provide ongoing maintenance and support for websites built on Webflow or Squarespace?
Yes, we offer ongoing maintenance and support for all of our websites. We know that technology can be unpredictable, so we're always here to help if you run into any issues.
How much does it cost for building a Webflow website?
Our Webflow websites start at $5,000 and can go up depending on the complexity of the project. We always strive to provide transparent and fair pricing. We'll work with you to create a website that fits your budget and your business needs.
Squarespace FAQ
What platforms do you build websites on?
We are experts in crafting custom Webflow and Squarespace websites. Although, we are experts in most other platforms, such as Shopify and Wordpress, we spend most of our time designing and building scalable Webflow and Squarespace websites.
Have questions regarding Shopify or Wordpress, reach out here.
Can you explain the differences between Webflow and Squarespace?
Webflow and Squarespace are both great options for building a website, but they have different strengths. In short, Webflow is more flexible and customizable, while Squarespace has a simpler and more intuitive interface. We can help you decide which one is best for your business based on your specific needs and goals. Get in touch here.
Do you provide ongoing maintenance and support for websites built on Webflow or Squarespace?
Yes, we offer ongoing maintenance and support for all of our websites. We know that technology can be unpredictable, so we're always here to help if you run into any issues.